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Resource Page – COVID 19

By April 8, 2020May 4th, 2020No Comments

National Resources/General Information

  • CDC website 
    • General Information
    • National Updates
    • Facts/tips on managing stress for parents (how to support children’s stress)

State Resources

Local Resources

Holyoke – Holyoke Public Schools FAQs  

  • Families also can text/call 413.561.0862 (English) or 413.314.3560 (Spanish) or send an email.If hours or location present a challenge, contact Jose Bou – or 413-534-2000 ext. 1104

Springfield – SPS Website with resources

Chicopee – Chicopee Public Schools – Google Doc

  • Parents/Families in Chicopee with questions can call their students school directly. Phone numbers at the bottom of the google doc. 


  • Project Bread Hotline – SNAP Application & Food Sources
    • 1-800-645-8333
  • Holyoke/Chicopee WIC – Phone Applications
    • 534-2460
  • Fuel Assistance, VOC –  Phone Applications
    • 552-1548
  • River Valley Counseling Center – Phone Intakes
    • 540-1234
  • State Representative Aaron Vega
    • 617-722-2011 or 413-650-2727
  • Enlace de Familias-Resource Center – M-F, 9a-4p
    • 532-9300


Domestic Violence/Safety Concerns

Education/School Support:

In addition to the resources below, please visit your school district’s website for more information

Emotional Support/Mental Health:                                                      Most of these agencies are providing teleconferencing as an option. Please call the number attached to the agency for more details. (taken from Springfield Public Schools website)

  • Behavioral Health Network (BHN) – 413-737-2439
  • Behavioral Health Network/Crisis – 417 Liberty St. Entrance B, Springfield – 733-6661.
  • Gandara Mental Health – 413-736-8329
  • Mental Health Association- 413-734-5376
  • CHD – 413-737-1426
  • CT Family Services – 285-8642
  • Brightside- 788-7366
  • South Bay- 495-1500
  • River Valley-540-1234
  • School St. Counseling- 846-4300
  • Samaritans Statewide Helpline – 24/7 crisis service for those in need of emotional support


  • – enter address and zip, get list of local food pantries
  • Food Bank of Western Mass. – The mobile Food Bank will be resuming operations on Monday, March 23rd. Please call the number first before going to the site. Here are some of the Food Bank locations:

Check their website for more info

Open Pantry – 35 Chestnut St.- 731-5668

Mobile Market- Open Pantry- 260 State Street, 731-5668

Mobile Market- Springfield Saab Court- 18 Saab Court, 747-0127

Mobile Market- Dakin – 171 Union St. – 247-9738

Mobile Market- Dunbar- 33 Oak St, 247-9738

Mobile Market- North End- 50 Waverly St., 247-9738

Gray House – 22 Shelton St, 734-6696

SNAP Benefits – 247-9738 , press #2 for Directory

Salvation Army Food Pantry – 271 Appleton St. – 532-6321

Kate’s Kitchen meals to-go – 51 Hamilton St. – 532-0233; M-F 12-2 p.m.


  • For Food stamps/shelter Local Department of Transitional Assistance Area Office is currently closed. You can access self-service in the following manner: 1-877-382-2363

Internet Access/Wifi

  • Comcast Internet Essentials Application Families may qualify for reduced price internet during this time with Comcast
  • Internet companies are also offering free service for families not currently connected (e.g., Comcast Internet Essentials, Spectrum). 
  • Cell phones – All major carriers will have unlimited high-speed data for the next two months as part of the “Keep America Connected” pledge.


  • WMA Jobs with Justice List of Emergency Relief Fund
  • MA Unemployment Info
  • How to Apply for Unemployment:
  • Small Business Assistance for COVID-19 EOLWD and DUA are also filing emergency regulations that will allow people impacted by COVID-19 to collect unemployment in the following circumstances: The workplace is shut down and expects to reopen in four or fewer weeks. Workers must remain in contact with their employer and be available for any work their employer may have for them that they are able to do, but do not otherwise need to be looking for work. An employer may extend the period of the shut-down to eight weeks, and the employees will remain eligible for the longer period under the same conditions described above. If necessary, DUA may extend these time periods.

Substance Use/Recovery Support

Refugee/Immigration Services

  • Ascentria Care Alliance 425 Union St. West Springfield 413-562-6015
  • Multicultural Resource Center 425 Union St. West Springfield 413-726-1352
  • Jewish Family Services of Western MA – Main Office 15 Lenox St. Springfield 413-737-2601